AI Receptionist
An always-on receptionist that takes calls, qualifies jobs and books your diary.
An AI voice agent answers the calls you can't take. It sounds natural, asks the right questions, qualifies the urgency, and books the job straight into your calendar. No call centre. No new phone number. No monthly per-minute pricing.
Hiring a receptionist costs £24k+. Missing calls costs more.
Most sole trader plumbers can't justify a real receptionist - but most also can't justify the cost of all the calls they're missing. A genuine receptionist is £24,000+/year before NI and pension. The 'in-between' options (answering services, virtual reception) charge per call and still hand you raw messages you have to action.
How AI Receptionist runs in your business.
We train the agent on your business
Your services, your area, your pricing structure, your most common job types. The voice agent knows what you do and how you talk before it takes its first call.
It picks up on the rings you'd miss
After a configurable number of rings (you decide - usually 4–6), the call rolls to the AI. You always get first refusal on every call.
It qualifies the job and books a slot
Asks the right questions: emergency or routine? Address? Boiler type? Estimated visit length? Then offers two or three available slots from your live calendar and confirms the booking.
You get a clean summary, not a voicemail
After the call you receive a 4-line text: customer name, job type, urgency, booked slot. That's it. You walk back into your van and see the next job already pencilled in.
An extra 6–10 hours of phone coverage a week - for less than a day's rate of a real receptionist.
AI receptionist is the single biggest leverage automation we offer. Plumbers on this report 20–30% more booked work in the first month, because every call now becomes either a conversation or a booking - never a voicemail.
Questions plumbers ask about AI Receptionist.
Can it actually book into my calendar?+
Yes. It checks live availability in your existing calendar (Google, iCal, Outlook), offers slots that fit your travel pattern (we set the radius), and writes the booking back in with the customer's details. You see it like any other appointment.
Does it sound robotic?+
Modern voice AI is very good - most customers don't realise. We can also configure it to explicitly say 'I'm an AI assistant for [your name]' at the start if you prefer transparency. Your call.
What about emergencies - will it just book those in for next Tuesday?+
No. Emergency phrases trigger an instant escalation to your phone, ringing you while the call is still live. The customer is asked to hold while we connect them to you, or if you don't pick up, the AI takes their details and we flag it as urgent in the text summary.
What if I want to listen to the calls?+
Every call is recorded and you get a link in the summary text. Listen anytime, anywhere. We can also send you the transcript if you prefer to read.
Find out what your plumbing business is leaking - in 2 minutes.
Answer 11 short questions and we'll show you exactly where the money is going. No call. No commitment. No pressure.
UK sole trader plumbers only. We'll show you the number you're losing every month.