Quote Follow-Up
Every quote gets chased automatically - day 1, day 3, day 7. You don't lift a finger.
You send a quote and forget about it. The system follows up at the right intervals with personalised messages until the customer either books or politely declines. Polite, never pushy. You stop losing 30% of your quoted work to silence.
The follow-up is where most plumbers lose the job.
You quote the boiler swap. The customer says 'thanks, I'll have a think.' Then nothing. Two weeks later they've gone with someone else - not because that someone is better, but because they followed up. Industry conversion data: a single follow-up message lifts quote-to-job conversion by 25%. Three follow-ups lifts it by ~50%. Most plumbers send zero.
How Quote Follow-Up runs in your business.
Every quote enters the follow-up flow
Whether you send it from Tradify, by email, or by text - we hook into the moment a quote leaves your hands and start the clock.
Day 1: gentle nudge
'Hi {name} - just checking the quote landed OK and you've got everything you need.' Conversational, low-pressure, sounds like you.
Day 3: offer a small assist
'Happy to talk it through if anything's unclear, or send a couple of similar jobs we've done if useful.' Removes friction.
Day 7: final, no-pressure close
'Want me to hold the slot we mentioned, or shall I free it up for someone else?' Often the prompt that pulls the trigger - a real reason to act.
Win 15–30% more of the quotes you already send.
Same quotes, same prices, same customers. Just nothing falls through the cracks because someone got busy. For a plumber sending 8 quotes a week at £400 average, this conservatively recovers £4,000–£8,000/month.
Questions plumbers ask about Quote Follow-Up.
Won't customers feel pestered?+
Three messages over a week is not pestering - it's normal sales behaviour every other industry already does. The messages are short, personalised, written like a friend, and stop the moment they reply (yes or no). Customers usually thank us for the reminder.
What about quotes that customers already declined?+
If a customer replies 'no thanks' or asks to be removed, the sequence stops automatically. We never chase someone who's already said no.
Can I see what's been sent?+
Yes. You get a weekly digest of every conversation in flight: who's at day 1, who's at day 7, who replied, who booked, who declined. Two minutes to read.
Does it work for big quotes (full bathroom, new boiler) AND small ones (tap fix)?+
Yes. We tune the cadence and tone per quote band. Tap-fix quotes go day 1 + day 3 only (people decide quickly). Bathroom-refit quotes get the full 3-touch sequence plus a day-14 'last check' for slow-decision households.
Find out what your plumbing business is leaking - in 2 minutes.
Answer 11 short questions and we'll show you exactly where the money is going. No call. No commitment. No pressure.
UK sole trader plumbers only. We'll show you the number you're losing every month.